Projet Co-VAL

Projet "Understanding value co-creation in public services for transforming European public administrations"

Le projet scientifique

This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 770356. The main goal of Co-VAL is to discover, analyse, and provide policy recommendations for transformative strategies that integrate the co-creation of value in public administrations. The project aims to accomplish these objectives by conducting research on the paradigm shift from the traditional top-down model to demand and bottom-up driven models when citizens, civil servants, private, and third sector organizations voluntarily participate in the development of transformative innovations addressing changing needs and social problems.


Co-VAL will push the boundaries of both research and practice by providing:

i) a comprehensive and holistic theoretical framework for understanding value co-creation in public services from a service-dominant logic and a service innovation multiagent framework

ii) measurement and monitoring for transformations in the public sector by using both existing data and new metrics (large-scale survey)

iii) investigation on 4 public-service-related co-creation areas of public sector transformation: digital transformation (including open platforms, big data, and digital service delivery), service design (including service blue-printing), government living labs, and innovative structural relationships (public-private innovation networks and social innovation)

iv) generation of sustainable impacts in public administration policy and practice by delivering actionable policy recommendations that build on the research findings, by tracking and monitoring how governments’ pilot projects and actions, and by facilitating peer to peer knowledge exchange to facilitate implementation.


Co-VAL is a consortium of 13 teams from 11 EU countries formed by leading experts in public administration, co-creation and open governance, digital economy and service innovation. The consortium is organised to co-work with stakeholders representing central, regional and local administrations.

Le CREM dans le projet Co-VAL

Matthieu Belarouci est co-responsable de la partie française du Working Package 2: Methodology for measuring and monitoring public sector transformation. Autre membre du WP2: Benoit Desmarchelier (Univ. Lille, Clersé).

Informations complémentaires

Duration:1 November 2017 - 31 October 2020.
Budget: € 4,461,508.75 funded under H2020-EU.3.6.3.
Grant agreement ID: 770356
Program: Reflective societies - cultural heritage and European identity
Topic: CULT-COOP-11-2016-2017 - Understanding the transformation of European public administrations
Funding Scheme: RIA - Research and Innovation action

Laboratoire (français) porteur du projet : Clersé UMR 8019.
Coordinateur des WP (en France): Faïz Gallouj (Prof. à l'Univ. Lille, Clersé UMR 8019).
Responsable Scientifique du Working Package 2: Methodology for measuring and monitoring public sector transformation Prof. Anthony Arundel (Univ. Tasmania, Australia) fellow à la UNU-MERIT de l'Univ. Maastricht Pays-Bas.
Contributeur CREM: Matthieu Belarouci (CREM).